PAYMENT POLICY — PATIL FOODS
Patil Foods (patilfoods.com) is committed to providing a safe and secure payment experience for all our customers.
ACCEPTED PAYMENT METHODS
We accept the following payment methods:
Via Razorpay (India):
- UPI (Google Pay, PhonePe, Paytm, BHIM, etc.)
- Credit Cards (Visa, Mastercard, RuPay, American Express)
- Debit Cards
- Net Banking (all major Indian banks)
- EMI (on eligible cards)
- Wallets (Paytm, Mobikwik, etc.)
Via PayPal (International / NRI customers):
- PayPal-linked credit/debit cards
- PayPal account balance
All international transactions via PayPal are subject to PayPal’s applicable terms and currency conversion rates.
PAYMENT SECURITY
All payments processed through Razorpay are PCI-DSS Level 1 compliant and fully encrypted. Payments via PayPal are protected by PayPal’s Buyer Protection program.
Patil Foods does not store your card details or sensitive financial information on our servers.
CURRENCY
All prices on patilfoods.com are listed in Indian Rupees (INR). For PayPal transactions, currency conversion is handled by PayPal at their prevailing exchange rate.
ORDER CONFIRMATION
Your order is confirmed only after successful payment. You will receive an order confirmation email upon successful payment. In case of payment failure, no amount will be deducted; if deducted, it will be automatically refunded by your bank or payment provider within 5–7 business days.
FAILED TRANSACTIONS
If your payment fails or is declined:
- Please check your card/account details and try again.
- Contact your bank to ensure there are no restrictions on online payments.
- Try an alternative payment method.
For assistance, contact us:
- Email: swapnalipattil@gmail.com
- WhatsApp: +91 76666 76060
GST & TAXES
Applicable GST is included in the displayed product price. A GST invoice will be provided upon request.
DISPUTE RESOLUTION
For any payment disputes, please contact us first at swapnalipattil@gmail.com. If unresolved, disputes can be raised through Razorpay’s grievance portal or PayPal’s Resolution Centre as applicable.